The Confederation of Asia-Pacific Chambers of Commerce and Industry (CACCI), in collaboration with the ICC World Chambers Federation (ICC WCF), is inviting members and friends to a webinar on the ICC Chamber Benchmarking Tool (CBT), to be held on 23 July 2026 at 3:00 PM Singapore Time.

The CBT is an exclusive digital platform for ICC WCF members that enables chambers to assess their performance, compare their services with regional and global peers, and access curated best practices from chambers around the world.

CACCI strongly encourages members, particularly chamber leaders and senior executives, to participate in this informative session and learn how the CBT can support operational excellence, strategic development and future readiness.

Session Objectives

The CBT enables chambers to:

• Benchmark their services against regional and global peers;
• Assess operational excellence and strategic roles;
• Access a curated library of international best practices; and
• Receive tailored insights to improve performance and prepare for future challenges.

Themes for Discussion

The session will:

• Introduce the CBT to chambers across the CACCI network;
• Demonstrate its practical applications through a live platform walkthrough; and
• Provide guidance on registration and the assessment process.

Speaker

Stephanie Vieilledent, Head of WCF Global Services

Agenda

15:00 – Opening Remarks by a CACCI Representative
15:05 – (a) Introduction to the CBT and its value for chambers; (b) Live demonstration of the platform; (c) Guidance on registration and assessment
15:45 – Q&A Session
15:55 – Closing Remarks
16:00 – End of Webinar

Please register HERE.